Modus Operandi Inc. | Melbourne, FL 2022 – Present Proposal Manager & Senior Technical Writer (2022 – Present) Secured $11M in awarded proposals for FY23 by spearheading submissions within the business development team, achieving this within the first 10 months. Increased proposal submission rate by 68% through the implementation of a formal Shipley review process. 

● Enhanced cross-team collaboration by leading a rigorous technical interview process, facilitated improved communication and alignment across multiple departments. 

● Edited and optimized technical content for various media channels, ensured clarity and accessibility through print materials, scripted voice content, email, websites, and other electronic platforms. 

● Ensured compliance with Section 508 by editing technical materials to meet readability and accessibility standards, improved overall content consumption for diverse audiences. 

Social Media Manager (2022 – Present) 

Revived LinkedIn and Facebook presence boosted leads by 37% through targeted content and engagement strategies. Established a marketing team within two months, resulted in a 400% increase in social media traffic; utilized Salesforce for opportunity management and tracked media campaign performance on a monthly and quarterly basis. 

● Spearheaded business development and marketing for key conferences like ITSEC, Air, Space & Cyber, and Air & Missile Defense, drove a 22% increase in lead generation. 

● Created and designed marketing materials, including whitepapers, brochures, and banners; coordinated logistics, travel, and stakeholder meetings for conferences. 

● Led email marketing campaigns that secured three $1M engineering services contracts by implementing strategic press releases and targeted outreach efforts. UX and Graphic Designer (2023 – Present) Selected as UX Designer for three $2 million contracts with the Army and Air Force, delivering high-impact design solutions and meeting project objectives on time and within budget. 

● Reduced cognitive load by 66% for logistics and intelligence analysts by leading user research and design efforts for requirements management and data analytics products, enhancing overall efficiency. 

● Managed creative requests from primary and secondary stakeholders, ensuring user-centric design outcomes and improving user satisfaction by 40%. 

● Led cross-functional teams to design and implement dashboards, achieving a 20% reduction in task completion time for end-users. 

● Developed user interfaces that supported over 1,000 active users, enhancing data visualization and accessibility, which resulted in a 25% increase in user engagement.

Cross-Team Program Manager Served as liaison for a three-star general and facilitated cross-branch integration with the Marine Corps into the U.S. Navy's Tomahawk Missile Program. Delivered technical training to 300+ personnel and managed stakeholder engagement, enhanced inter-agency collaboration. 2015 – 2022

● Recognized for outstanding program management and execution of international military exercises, including quality assurance for training and maintenance programs; achieved the highest inspection scores in the Pacific Northwest. 

● Directed 300 Sailors in enterprise-wide emergency response training, resulted in a 20% improvement in readiness scores and exceeded inspection benchmarks across four major inspections within eight months. 

● Developed and implemented a standardized project management system that reduced project delays by 30%, established clear communication channels, and improved overall departmental efficiency by 25%. 

● Authored and edited engineering procedures and enterprise-level instructions resulting in a 15% increase in operational compliance and reduced error rates across the department.